Ryde Help Center
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The merchant portal, a tour

An orientation to the merchant portal's main sections, available on both the web and the mobile app.

Once your store is approved, you manage it from the merchant portal — available both as part of the mobile app and from a browser. The same information and the same tools are in both places.

The main sections

SectionWhat it's for
OrdersSee incoming orders and move them through preparation to pickup or delivery.
CatalogManage the items or menu customers see and order.
InventoryTrack how much stock you have of each item.
POS / TillRing up in-person sales at your counter.
Team & PINsAdd employees and give them a PIN to use your devices.
My couriersInvite couriers to deliver exclusively for your store.
DevicesPair tablets, terminals, and receipt printers.
Earnings & PayoutsSee what you've made and when it's paid out.
GrowGuidance and tools to help your store grow.
SettingsStore hours, location, and other business details.

If you run a service business instead of a catalog store, Catalog and Inventory are replaced by your service packages and bookings — see the service providers section.