Ryde Help Center
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Payment methods and your Ryde wallet

See which payment methods Ryde supports — cards, Apple Pay and Google Pay, PayPal, and more — plus how the Ryde wallet works.

Ryde supports several ways to pay, so you can choose whatever's most convenient for you. Which methods are available can vary depending on your region.

Payment methods

Not every payment method is available on every order or in every region — the app only shows you the options that apply to what you're paying for.

Adding a card for trips

The first time you choose to pay for a trip by card, we make a small charge to confirm the card with your bank. The full amount goes straight into your Ryde balance — it is yours to spend on any trip or order, so it is a deposit and not a fee. Your bank may ask you to confirm it; that check is what lets us charge the card at the end of a trip without interrupting you again.

If your card cannot complete that check, it is not saved and the charge is refunded. You can try another card, or pay with cash or your Ryde balance instead.

How a card trip is paid

When your driver ends the trip, we charge the card on file automatically and show you a receipt — there is nothing to tap. Your driver is told the trip is paid, so they will not ask you for cash.

If that charge does not go through — for example your bank wants you to confirm it — the trip is left unpaid and we will ask you to pay it in the app. You will not be able to book another trip until it is paid.

The Ryde wallet

Your Ryde wallet holds credit you can use toward future rides and orders. It's funded by things like refunds and any top-ups you add yourself, and it's applied automatically at checkout when you have a balance — you can always see your wallet balance in the app.

Managing your payment methods

You can add, remove, or change your default payment method any time from the Payments section of the app.