Ryde Help Center
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Store settings

Manage your store's hours, location, and other business details, and control how it's presented to customers.

Your store settings cover the basic details customers and Ryde use to know when and where you're open for business.

Changes to your hours or open/closed status take effect right away — customers see your current status the moment they open your store's page.

Taxes and electronic invoicing (e-CF)

The "Taxes" row lists the tax rates your store charges — tap "Add tax" to create one (for example ITBIS at 18% in the Dominican Republic). This is separate from electronic invoicing: a store can charge a tax without ever issuing an e-CF, and the till's comprobante dropdown (None, Consumo, Crédito Fiscal) only does anything once both a tax rate exists AND the "Activar factura electrónica" wizard on this same screen has been completed with your RNC and certificate. Until then, choosing a comprobante at the till opens a reminder pointing back here.