The POS and staff PINs

Ring up in-person sales, and let your employees use a shared counter device with their own PIN instead of your login.

The POS (point of sale) is what you use to ring up a sale at your counter — add items, take payment by card or cash, and print a receipt.

Team & PINs: your employees, without a Ryde account

A cashier or kitchen employee doesn't need their own Ryde account to use your store's devices. Instead, from Team & PINs, you add them by name and role and give each one a short PIN. They key that PIN on a device you've already signed in on, and everything they do — a sale, a refund, opening the drawer — is recorded under their name.

A staff PIN is a fast way to identify who's operating a shared device — it's not a Ryde login, and it doesn't work anywhere except your own paired devices.

Turning on the PIN gate

If you'd like every employee to identify themselves with a PIN before using a device — rather than the device staying signed in as you — you can turn this on for your store. Set your own owner PIN first from Team & PINs, then enable the setting; from then on, anyone approaching that device sees a "Who's working?" screen and picks their name.

How locking works, by what the device can do

A device that can touch money — sell, discount, refund, void, or open the cash drawer — locks itself after a couple of minutes of inactivity and after every sale, so nobody walks away from an open till. A device that can't touch money, like a kitchen display showing tickets, stays open for the whole shift instead — a line cook shouldn't have to re-enter a PIN every time an order comes in.