Ryde works better when it works for everyone
Getting a ride, a meal or a helping hand should never depend on how you see, hear or move. Accessibility is an ongoing commitment across our app, website and support.
What we build for
Screen-reader friendly
Labeled controls, semantic structure and alt text across the web experience — improving with every release.
Clear, high-contrast UI
Legible type, strong contrast and large touch targets throughout booking and checkout.
Confirmation you can trust
OTP pickup codes remove guesswork at the curb — no need to spot a license plate across traffic.
Help us do better
Report a barrier
Hit something that didn’t work with your assistive tech? Tell us — accessibility reports go to the front of the queue.
Contact us →Ride with a companion
Trip sharing lets a trusted contact follow your ride in real time from pickup to drop-off.
Alternative support
Support is available in-app and by web form, so you can reach us the way that suits you.
Ready when you are
Book rides, order delivery and manage everything from one Ryde account — right from your browser.
Frequently asked questions
How do I report an accessibility problem?
Use the contact form and mention “accessibility” — these reports are prioritized and routed to the team that owns the fix.
Does the website work with screen readers?
Yes — we build with semantic HTML, labeled controls and alt text, and we keep improving with every release.
Can someone follow my trip for me?
Yes — share your live trip status with a trusted contact so they can follow from pickup to drop-off.