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Business

Operate a store you are authorized for: read and work its order queue, and manage its catalogue. These are the same routes the Ryde merchant portal and its point of sale call, so a change made here appears on the store's own terminal immediately — there is no separate "API catalogue" to keep in step. Access needs the merchant's own authorization plus their signed Ryde business agreement; a developer cannot accept that agreement on a store's behalf.

API version v1 · View as Markdown

Operate a store you are authorized for: read and work its order queue, and manage its catalogue. These are the same routes the Ryde merchant portal and its point of sale call, so a change made here appears on the store's own terminal immediately — there is no separate "API catalogue" to keep in step. Access needs the merchant's own authorization plus their signed Ryde business agreement; a developer cannot accept that agreement on a store's behalf.

Lifecycle

  PLACED                (the customer has paid, or is paying cash)
     |
  MERCHANT ACCEPTED  ---> REJECTED   (a paid order is refunded to the
     |                                customer's Ryde wallet)
  PREPARING
     |
  READY FOR PICKUP      (for a delivery order, THIS is what dispatches
     |                   a Ryde courier — couriers accept first-come,
     |                   so there is nothing to assign)
  PICKED UP
     |
  DELIVERED             (or COMPLETED, for pickup and dine-in)

Operations

GET /v1/business/orders

Beta Business agreement required Sandbox supported

List the store's orders, newest first. Filter by status or fulfillment, or ask only for active work.

Operationlist_business_orders
Scopeorders.read
EntitlementBusiness agreement required
IdempotencyNot required
MCP toollist_business_orders

Example request

curl -s 'https://sandbox-api.ryde.us.com/v1/business/orders' \
  -H "Authorization: Bearer $RYDE_ACCESS_TOKEN"

GET /v1/business/orders/{order_id}

Beta Business agreement required Sandbox supported

Read one of the store's orders in full, including its line items and status history.

Operationget_business_order
Scopeorders.read
EntitlementBusiness agreement required
IdempotencyNot required
MCP toolget_business_order

Example request

curl -s 'https://sandbox-api.ryde.us.com/v1/business/orders/$order_id' \
  -H "Authorization: Bearer $RYDE_ACCESS_TOKEN"

POST /v1/business/orders/{order_id}/accept

Beta Business agreement required Sandbox supported

Accept an incoming order. Refused with 402 if a card or wallet order has not been paid yet.

Operationaccept_business_order
Scopeorders.manage
EntitlementBusiness agreement required
IdempotencySupported
MCP toolaccept_business_order

Example request

curl -sX POST 'https://sandbox-api.ryde.us.com/v1/business/orders/$order_id/accept' \
  -H "Authorization: Bearer $RYDE_ACCESS_TOKEN" \
  -H 'Content-Type: application/json' \
  -d '{ … }'

POST /v1/business/orders/{order_id}/reject

Beta Business agreement required Sandbox supported

Reject an order. A paid order is refunded to the customer's Ryde wallet — or, when the store collected it on its own Stripe account, to the customer's card by the store — and any booked slot is released.

Operationreject_business_order
Scopeorders.manage
EntitlementBusiness agreement required
IdempotencySupported
MCP toolreject_business_order

Example request

curl -sX POST 'https://sandbox-api.ryde.us.com/v1/business/orders/$order_id/reject' \
  -H "Authorization: Bearer $RYDE_ACCESS_TOKEN" \
  -H 'Content-Type: application/json' \
  -d '{ … }'

POST /v1/business/orders/{order_id}/preparing

Beta Business agreement required Sandbox supported

Mark an accepted order as being prepared, so the customer's tracking reflects the kitchen.

Operationstart_business_order_prep
Scopeorders.manage
EntitlementBusiness agreement required
IdempotencySupported
MCP toolstart_business_order_prep

Example request

curl -sX POST 'https://sandbox-api.ryde.us.com/v1/business/orders/$order_id/preparing' \
  -H "Authorization: Bearer $RYDE_ACCESS_TOKEN" \
  -H 'Content-Type: application/json' \
  -d '{ … }'

POST /v1/business/orders/{order_id}/ready

Beta Business agreement required Sandbox supported

Mark an order ready for collection. For a delivery order this is what dispatches a Ryde courier.

Operationmark_business_order_ready
Scopeorders.manage
EntitlementBusiness agreement required
IdempotencySupported
MCP toolmark_business_order_ready

Example request

curl -sX POST 'https://sandbox-api.ryde.us.com/v1/business/orders/$order_id/ready' \
  -H "Authorization: Bearer $RYDE_ACCESS_TOKEN" \
  -H 'Content-Type: application/json' \
  -d '{ … }'

POST /v1/business/orders/{order_id}/complete

Beta Business agreement required Sandbox supported

Complete a pickup or dine-in order. Refused with 409 while a table check is still open.

Operationcomplete_business_order
Scopeorders.manage
EntitlementBusiness agreement required
IdempotencySupported
MCP toolcomplete_business_order

Example request

curl -sX POST 'https://sandbox-api.ryde.us.com/v1/business/orders/$order_id/complete' \
  -H "Authorization: Bearer $RYDE_ACCESS_TOKEN" \
  -H 'Content-Type: application/json' \
  -d '{ … }'

GET /v1/business/catalog/items

Beta Business agreement required Sandbox supported

List the store's catalogue items with their prices, modifiers and availability.

Operationlist_catalog_items
Scopemenu.read
EntitlementBusiness agreement required
IdempotencyNot required
MCP toollist_catalog_items

Example request

curl -s 'https://sandbox-api.ryde.us.com/v1/business/catalog/items' \
  -H "Authorization: Bearer $RYDE_ACCESS_TOKEN"

POST /v1/business/catalog/items

Beta Business agreement required Sandbox supported

Create a catalogue item. It appears immediately in the store's POS and on its Ryde storefront.

Operationcreate_catalog_item
Scopemenu.manage
EntitlementBusiness agreement required
IdempotencySupported
MCP toolcreate_catalog_item

Example request

curl -sX POST 'https://sandbox-api.ryde.us.com/v1/business/catalog/items' \
  -H "Authorization: Bearer $RYDE_ACCESS_TOKEN" \
  -H 'Content-Type: application/json' \
  -d '{ … }'

PUT /v1/business/catalog/items/{item_id}

Beta Business agreement required Sandbox supported

Update a catalogue item's name, description, price, category or modifier groups.

Operationupdate_catalog_item
Scopemenu.manage
EntitlementBusiness agreement required
IdempotencySupported
MCP toolupdate_catalog_item

Example request

curl -sX PUT 'https://sandbox-api.ryde.us.com/v1/business/catalog/items/$item_id' \
  -H "Authorization: Bearer $RYDE_ACCESS_TOKEN" \
  -H 'Content-Type: application/json' \
  -d '{ … }'

PUT /v1/business/catalog/items/{item_id}/availability

Beta Business agreement required Sandbox supported

Take an item off sale or put it back on, without deleting it. The reversible way to 86 something.

Operationset_catalog_item_availability
Scopemenu.manage
EntitlementBusiness agreement required
IdempotencySupported
MCP toolset_catalog_item_availability

Example request

curl -sX PUT 'https://sandbox-api.ryde.us.com/v1/business/catalog/items/$item_id/availability' \
  -H "Authorization: Bearer $RYDE_ACCESS_TOKEN" \
  -H 'Content-Type: application/json' \
  -d '{ … }'

DELETE /v1/business/catalog/items/{item_id}

Beta Business agreement required Sandbox supported

Remove a catalogue item. There is no undo through the API — to take something off sale temporarily, set its availability instead.

Operationdelete_catalog_item
Scopemenu.manage
EntitlementBusiness agreement required
IdempotencySupported
MCP tooldelete_catalog_item

Example request

curl -sX DELETE 'https://sandbox-api.ryde.us.com/v1/business/catalog/items/$item_id' \
  -H "Authorization: Bearer $RYDE_ACCESS_TOKEN" \
  -H 'Content-Type: application/json' \
  -d '{ … }'

POST /v1/business/catalog/items/batch

Beta Business agreement required Sandbox supported

Create many catalogue items at once, with their categories. Creates only — it never reprices an existing item.

Operationimport_catalog_items
Scopemenu.manage
EntitlementBusiness agreement required
IdempotencySupported
MCP toolimport_catalog_items

Example request

curl -sX POST 'https://sandbox-api.ryde.us.com/v1/business/catalog/items/batch' \
  -H "Authorization: Bearer $RYDE_ACCESS_TOKEN" \
  -H 'Content-Type: application/json' \
  -d '{ … }'