Rate limits
How throttling works and how to back off.
Limits apply per application and per customer, counted globally across the whole platform rather than per server, so the ceiling you observe is the real one.
| Header | Meaning |
|---|---|
| X-RateLimit-Limit | The budget for the current window. |
| X-RateLimit-Count | How much of it this window has used. |
| Retry-After | On a 429: seconds to wait before retrying. |
Exact figures are set per application and are shown on your application in the developer portal rather than published here, because they are not the same for every integration. Sandbox limits are lower than production — sandbox exists for correctness, not load testing.
Back off exponentially and add jitter. A fleet of agents retrying on a fixed interval synchronizes itself into a thundering herd and turns a brief limit into a sustained one.